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Citrix Receiver Updates Troubleshooting Guide |
Update citrix receiver windows 10
Reconfigure the necessary customization recorded in Step 1 above. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues. Open or view cases Chat live. Other support options. Share this page. Select Advanced Preferences , and click Auto Update. The Citrix Receiver Updates dialog appears. By default, the Yes, notify me option is enabled. Citrix Receiver Updates rollout period : Citrix Receiver Updates rollout do not happen to all users on same day or at the same time.
The delay groups are categorized as follows: Fast — Update rollout happens at the beginning of delivery period. Medium — Update rollout happens at mid-delivery period. Slow — Update rollout happens at the end of delivery period. Restart the Citrix Receiver for Windows session for the changes to take effect. If the Receiver for Windows is running on an end-point where the Desktop Lock component is enabled, Citrix Receiver Updates is disabled. This issue has been addressed in Version 4.
The Citrix Receiver Updates functionality is not available when a user with administrator-level privileges has installed Citrix Receiver for Windows, and an individual user non-admin is accessing Citrix Receiver for Windows.
Common issue 1: Software is up-to-date : To check for updates manually, select the Check for Updates option from the Citrix Receiver for Windows icon in the notification area.
When you check for updates manually and do not find any update available, it is due to one of the following reasons: No updates are available. Your account is set to a medium or slow category in the delay group. This indicates that the update rollout happens at the middle or at the end of the delivery period.
Solution : You can check for updates at a later time or wait for the Citrix Receiver Updates notification. Common issue 2: Issue when checking for update : An update check can fail for various reasons. For example: No network connection during update check.
The following error message appears if there is an issue when checking for update. For information on the installation, see Install and Uninstall. When a new version of the Citrix Workspace app is available, Citrix pushes the update on the system that has the Citrix Workspace app installed. You receive an update notification when the Citrix Workspace app is configured for automatic updates. To install the Beta build on your system, do the following steps:. Select Beta from the drop-down list, when the Beta build is available, and click Save.
A notification window appears. Starting with Citrix Workspace app for Windows version , you can enable auto-update feature on VDA by creating the following registry value:.
Administrators can control the version by setting the version in the maximumAllowedVersion property in the Global App Config Service. Disabled option also hides the Workspace Updates option from the Advanced Preferences sheet. When a new version of the Workspace app is available, Citrix rolls out the update during a specific delivery period.
With this property, you can control at what stage during the delivery period you can receive the update. To configure the delivery period, run gpedit. Select Enabled , and from the Delay Group drop-down list, select one of the following:. Disabled also hides the Workspace Updates option from the Advanced Preferences sheet.
You can configure Workspace updates by specifying command-line parameters during the Citrix Workspace app installation. See Install parameters for more information. Citrix Workspace Updates can also be configured after installing the Citrix Workspace app for Windows. Navigate to the location of CitrixReceiverUpdater. Typically, CitrixReceiverUpdater. You might run the CitrixReceiverUpdater. Individual user can override the Citrix Workspace Updates setting using the Advanced Preferences dialog.
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